AI dispatch for healthcare · Gainesville, FL

Request a medical courier. Routewell handles everything after.

AI dispatch matches every specimen, prescription and supply run with a vetted courier, optimizes the route, and documents the handoff.

Start requesting couriers See how a request moves

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Deliveries Gainesville, FL
  • RW-20418STAT In transit

    Blood specimens (2 tubes)

    Oak Hollow Family Clinic → Gainesville Reference Lab

  • RW-20417 Assigned

    Pharmacy restock (cold chain)

    Westside Pharmacy → Magnolia Surgery Center

  • RW-20416 Delivered

    Pathology slides

    Magnolia Surgery Center → Gainesville Reference Lab

  • RW-20415STAT Delivered

    Urine culture

    Sunrise Urgent Care → Gainesville Reference Lab

Old way, Routewell way

You request the delivery. We run the roster.

Routewell is built for the healthcare organization asking for the delivery, not for the courier dispatching it.

Managing couriers by hand

  • –Call around to find a courier who is free
  • –Hand-write a pickup slip and hope it follows the package
  • –Chase a driver for an ETA by phone
  • –Rebuild a paper trail when an auditor asks

With Routewell

  • +One request with priority, item type and handling notes
  • +AI dispatch matches a vetted courier and optimizes the route
  • +ETA visible on a live board for your whole team
  • +Chain-of-custody timeline and invoices kept per delivery

How a request moves

From request to documented handoff, without a phone call.

  1. T+0

    You submit the request

    Choose STAT or routine, the specimen or item type, pickup and drop-off.

  2. Match

    AI dispatch assigns a courier

    Vetted courier companies and independent medical couriers are matched to the run.

  3. Route

    The route is optimized

    Your team sees courier and ETA on the dispatch board as the run progresses.

  4. Handoff

    Every handoff is documented

    Timestamps build a chain-of-custody timeline you can open for any delivery.

  5. Bill

    Billing is handled

    Invoices attach to the deliveries they cover, so reconciling is a lookup.

Inside the product

Three screens cover the whole job.

REQUEST

Delivery request

STAT or routine priority, specimen type and handling notes in one form.

Open the sample screen DISPATCH

Dispatch board

Courier assignment and ETA for every active run, plus the unassigned queue.

Open the sample screen LOG

Delivery log

Every delivery with its status, courier and handoff record.

Open the sample screen

FAQ

Questions operations teams ask.

Is Routewell a courier company?+

No. Routewell is a dispatch platform. It connects healthcare organizations with vetted courier companies and independent medical couriers.

Who is it for?+

Operations managers, lab directors, pharmacy managers and practice administrators who need specimens, prescriptions and supplies moved reliably.

Do I have to manage a courier roster?+

No. You submit the request and AI dispatch matches a vetted courier and optimizes the route.

What gets documented?+

Each delivery carries a chain-of-custody timeline of its handoffs, and invoices are tied to the deliveries they cover.

Where does it operate?+

Routewell is launching in Gainesville, FL, then expanding within Florida.

I am a courier. Can I join?+

Courier companies and independent drivers looking for steady vetted work are part of the network. Create an account to get started.

Medical deliveries, dispatched automatically and documented.

Start requesting couriers

Takes you to sign-up.